How to Reset Your Google Workspace Password: A Step-by-Step Guide

How to Reset Your Google Workspace Password: A Step-by-Step Guide

By Michael Turner

December 23, 2024 at 04:43 PM

Resetting your Google Workspace password can be done through two main methods, depending on your administrative permissions.

Prerequisites:

  • Squarespace: Must be site owner or administrator
  • Google Workspace: Must be super administrator or administrator

Method 1: Reset via Squarespace (Recommended)

  1. Access the Google Workspace panel
  2. Navigate to Users section
  3. Click "..." next to the Administrator's name
  4. Select "Reset password"
  5. Enter an alternate email address (use a personal email, not the one being reset)
  6. Click the recovery link in the email to create new password

Note: If you see "Send invitation" instead of "Reset password," the user hasn't logged in yet. Follow the Google Workspace signup process instead.

Method 2: Reset via Google Workspace Admin Console

While possible, this method requires more steps. If prompted to add a CNAME record to DNS settings, ignore and use the Squarespace method instead.

Missing Temporary Password?

If you haven't received your initial temporary password:

  1. Check your spam folder
  2. Request a new welcome email through the Google Workspace panel

Common Issues:

  • Cannot access account: Verify you're using correct login credentials
  • No reset option available: Confirm your administrator status
  • Reset email not received: Check spam folder and verify alternate email address
  • Login errors: Consult Google Workspace Troubleshooting guide

Remember: Always use a different email address for password recovery than the one being reset to ensure access to recovery instructions.

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