Sale of large or heavy products requires careful planning for logistics and customer service. Here's what you need to know:

Product Setup

Include accurate dimensions and weight on the Pricing and Variants tab for proper shipping calculations. Add essential details to the Additional Information tab:

• Weight and dimensions
• Expected delivery times
• Shipping and return policies
• Product sketches or brochures
• Custom product forms for special requirements

Shipping Options

Choose from these effective shipping methods for large items:

• Carrier Calculated Shipping: Uses customer address and product dimensions
• Local pickup: Ideal for short distances
• Freight services: For extremely large items
• Custom flat-rate shipping: When using specific carriers

Create fulfillment profiles to limit shipping options for specific products based on their requirements.

Logistics Services

Consider third-party logistics services for:

• Inventory storage
• Shipping management
• Returns processing
• Scalable operations

Essential Policies

Clearly communicate your:

• Return conditions
• Shipping costs and responsibilities
• Delivery protocols
• Pickup requirements
• Storage fees or deposits

Include these details prominently on your website to set clear expectations and minimize customer service issues.

Local Delivery Tips

When offering local delivery:

• Create a custom payment form for delivery instructions
• Set clear geographical boundaries
• Establish delivery timeframes
• Define handling procedures

These guidelines ensure smooth operations and customer satisfaction when selling large or heavy items.

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