To protect your account from phishing attempts, learn how to identify suspicious emails claiming to be from Squarespace. Never click links, download attachments, or reply to suspicious messages. Instead, forward them to [email protected] for investigation.

Common signs of phishing scams include:

• Requests for sensitive information (bank details, SSN, account numbers)
• Urgent warnings about account risks
• Unsolicited account verification links
• Misspelled email addresses (e.g., "squareespace.com")
• Suspicious links not leading to www.squarespace.com
• Emails mimicking Squarespace design
• Attachments with .html files

Important Security Notes:

• Squarespace never uses form blocks to contact customers about account issues
• We don't make phone calls to customers
• Only respond to emails from official Squarespace addresses

Official Squarespace Email Domains:

• @mail.squarespace.com
• @squarespace.com
• @squarespacescheduling.com
• @acuityscheduling.com
• @unfold.com

Information Squarespace Never Requests:

• Full credit card numbers
• Passwords

Information We May Legitimately Request:

• Last four digits of your credit card
• Government-issued ID (for specific account issues)
• Bank account details (via secure portal for Squarespace Payments)

Additional Security Measures:

• Enable Google reCAPTCHA for your forms
• Verify email sender addresses carefully
• Report suspicious form submissions using the spam reporting feature

For suspected phishing attempts, forward the complete email with headers to [email protected] for investigation.

Related Articles

Previous Articles