Squarespace error messages are commonly encountered issues that can be easily resolved. Here's how to fix the most frequent errors:

Account Errors

• If billing emails bounce: Update your email address and check for typos
• Verify billing subscriptions are active
• Contact support if emails aren't being received

Browser and Security Issues

• For IP blocking: Complete CAPTCHA on demo site (block removed within 6 hours)
• For domain access issues: Check DNS settings and nameservers
• Enable cookies in your browser
• Clear browser cache
• Use supported browsers
• Disable interfering extensions

Commerce Errors

• Products must have at least one variant
• Store pages limited to 200 items maximum
• PayPal refunds only possible within 180 days
• For Stripe errors, disable browser extensions
• Ensure payment processor accounts are properly connected

Domain Issues

• Avoid subdomain conflicts by removing existing connections first
• "Squarespace" cannot be used in domain names
• Ensure domains are properly claimed and connected
• Verify DNS records are correctly configured

Login and Access Issues

• Use email/password if third-party login fails
• Reactivate expired websites through Owner Login
• Only one person should edit a page at a time

File Restrictions

• Images: Maximum 20MB
• Digital downloads: Maximum 300MB
• Supported formats: .jpg, .gif, .png

For unresolved issues, contact Squarespace support with detailed steps and screenshots of the error message.

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