Add Delivery Instructions to Checkout Form
Easily collect delivery instructions from your customers by adding a custom form to your checkout process. This helps ensure successful deliveries, especially for local delivery services.
Create a Custom Delivery Instructions Form:
- Start creating a custom checkout form
- Name it "Delivery Instructions"
- Add relevant form fields:
- Delivery date preference
- Location instructions
- Contact phone number
- Special handling notes
Form with Squarespace site fields
The form will appear during checkout for all shipping options you offer. Consider this when setting up the fields to ensure they're relevant for all delivery methods.
Preview of Customer Experience:
Serving tray with black center
Important Notes:
- This form applies to all shipping methods
- Ensure instructions are clear and specific
- Keep fields relevant and necessary
- Consider mobile responsiveness when designing the form
Remember to test the form thoroughly before making it live to ensure a smooth customer experience.
Related Features:
- Shipping rate configuration
- Local pickup and delivery options
- Custom checkout form creation
- Customer notification settings
- Shipping label management