If you offer local delivery services, you can collect specific delivery instructions from customers during checkout by creating a custom payment form. This ensures smooth delivery and customer satisfaction.

To set up delivery instructions:

1. Create a custom payment form named "Delivery Instructions"

2. Add relevant fields such as:

• Preferred delivery time
• Gate codes or access information
• Special handling instructions
• Contact phone number
• Landmark details

The form will appear during checkout for all shipping options. Customers can provide specific instructions to ensure successful delivery.

Note: The same form displays for all shipping methods, so keep the fields relevant for both local delivery and shipping options.

Tips for effective delivery instructions:

• Keep fields clear and concise
• Only ask for essential information
• Include a phone field for urgent contact
• Add specific delivery time preferences
• Make important fields required

This system helps reduce delivery issues and improves customer experience by ensuring clear communication between customers and delivery personnel.

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