Alert: Malicious Software Reporting and Detection Notifications
Discover how to customize and manage client notification emails for your online business effectively.
Client notification emails automatically inform customers about orders, donations, accounts, and memberships. While they come with default designs, you can customize them to match your brand.
Preview and Test Emails
To preview notifications:
- Open Client Notifications panel
- Select email category and type
- Click Edit Email
- Use the computer icon to view mobile preview
Send test emails:
- Follow steps 1-3 above
- Click Send Test
- Enter recipient email
- Click Send
Note: Test links expire after 24 hours and aren't available on trial sites.
Types of Notification Emails
Customer Accounts:
- Account creation and verification
- Password management
- Email changes
Payment Notifications:
- Payment success/failure
- One-time and recurring payment updates
Products and Services:
- Order confirmation and status
- Refunds
- Subscription management
- Delivery updates
- Digital downloads
- Waitlist notifications
Memberships and Content:
- Order confirmations
- Subscription updates
- Welcome and cancellation notices
Donations:
- Receipt confirmations
- Recurring donation management
Gift Cards:
- Purchase confirmation
- Gift card status updates
Customization Options
General Email Styles:
- Background, email, and border colors
- Font selection and sizing
- Button styling
- Header and footer design
- Business information
Individual Email Customization:
- Text and layout modification
- Section additions
- Merge tags for personalization
- Product-specific messaging
Managing Email Settings
Reply and Sending Addresses:
- Customize reply-to email
- Set sending email address
- Manage spam prevention
Administrator Options:
- New order notifications
- Stock level alerts
- Email resending capabilities
Remember to maintain consistent branding across all communications while ensuring clear and valuable information delivery to your customers.
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