Customer notifications provide automated emails to customers whenever they make purchases, donate, create accounts, or interact with your business. Here's everything you need to know about managing these notifications:

Email Types

1. Customer Accounts

• Account creation and verification
• Password management
• Email change notifications

2. Payment Notifications

• Successful payment confirmations
• Payment decline alerts
• One-time and recurring payment updates

3. Products & Services

• Order confirmations and updates
• Fulfillment status
• Subscription management
• Digital downloads
• Waitlist notifications

4. Content & Memberships

• Order and subscription confirmations
• Welcome and cancellation emails
• Membership renewal notices

5. Donations

• Donation receipts
• Recurring donation management
• Verification emails

6. Gift Cards

• Purchase confirmations
• Gift card issuance
• Voided card notifications

Customization Options

Global Email Styles:

• Background and email colors
• Font settings and sizes
• Button styles and alignments
• Header and footer designs
• Business information display

Individual Email Customization:

• Subject lines and preview text
• Message content
• Product-specific messaging
• Layout and formatting
• Merge tags for personalization

Managing Notifications:

• Preview emails before sending
• Send test emails
• Resend notifications when needed
• Customize sender information
• Track order status

Best Practices:

• Use merge tags for personalization
• Maintain consistent branding
• Test emails before implementation
• Keep content clear and concise
• Regularly review and update templates

Remember to verify all email addresses and ensure notifications align with your business needs and customer expectations.

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