Watch short video to refresh form when button is spamming:

The form submission process involves three critical steps:

1. Visitor Information Entry

   • Visitors must enter valid information and submit successfully
   • Common errors include invalid email formats or communication issues
   • Valid email addresses must follow [email protected] format and be under 256 characters

2. Data Storage Processing

   • Forms must successfully send data to configured storage options:
   • Squarespace mailing list
   • Contacts panel
   • Mailchimp
   • Google Drive

3. Email Notification Delivery

   • Form submissions should trigger email notifications
   • Check spam/junk folders if not receiving notifications
   • Add [email protected] to safe senders list

Common Issues and Solutions:

Storage Connection Problems:

• For Google Drive issues:
  • Remove special characters from form field titles
  • Ensure column headers match form fields exactly
  • Reconnect Google Drive if connection fails

Spam Prevention:

• System limits multiple submissions in short time periods
• Implement form spam prevention measures
• Use storage options to track submissions

Authentication Issues:

1. Disconnect form from Google Drive
2. Reset permissions in Google account
3. Reconnect form to restore functionality

Mobile App Limitations:

• Storage options editing only available on version 7.1
• Version 7.0 requires desktop computer for storage modifications
• Content and style editing available on all versions

For persistent issues:

• Disconnect and reconnect storage options
• Remove and re-add form block
• Verify all field titles and storage connections
• Check email filters and spam settings

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