Create and verify sender details for your email marketing campaigns to ensure optimal deliverability and compliance with email provider requirements.

Key Requirements

• Use a custom email domain (e.g., [email protected]) instead of free email services
• Keep sender information accurate and compliant with laws like CAN-SPAM Act
• Verify both email address and domain for authentication
• You can create up to 10 sender details but use only one at a time

Setting Up Sender Details

1. Create Sender Profile

• Open Email Campaign Settings
• Click "Sender Details" then "Add Sender"
• Enter sender name (visible to recipients)
• Add email address
• Click Next

2. Verify Email Address

• Check inbox for verification code
• Enter code in setup window
• If missing, check spam folder for [email protected]

3. Domain Verification

• Squarespace domains: Automatically verified
• Third-party domains: Require manual verification
• DMARC policy set to p=reject requires domain verification

Managing Sender Details

Edit Details:

• Navigate to Email Campaign Settings
• Click "..." next to sender details
• Edit name only (email changes require new verification)

Delete Details:

• Go to Email Campaign Settings
• Click "..." next to sender details
• Select Delete and confirm

Best Practices

• Use custom domain emails for better deliverability
• Register domains through Squarespace for automatic verification
• Set up Google Workspace for professional email addresses
• Avoid free email services (Gmail, Yahoo, AOL) as they may affect delivery
• Keep sender information consistent and professional

Note: The postal address shown in campaigns is set separately when sending each campaign.

Related Articles

Previous Articles