Email forwarding lets you receive emails sent to a custom address matching your domain name, automatically redirecting them to your existing email address. This service comes free with Squarespace-managed domains.

How It Works For example, if you own yoursitename.com, you can create [email protected] and forward messages to your personal email address.

Key Features

• Create up to 100 email aliases
• Free with Squarespace-managed domains
• Takes up to 48 hours to activate
• Must forward to a real email address

Eligibility Requirements

• Squarespace-managed domains only
• Domains without existing custom email addresses
• Domains using ASCII characters (no IDNs)

Email Forwarding vs. Custom Email

Feature	Email Forwarding	Custom Email
Cost	Free	Varies by provider
Inbox	Uses existing inbox	Separate inbox
Replies	Sent from original email	Sent from custom address
Setup	Simple forwarding	Full email service

Unsupported Email Providers Some providers can't receive forwarded emails, including:

• aol.com
• icloud.com
• yahoo.com
• mac.com
• me.com
• squarespace.com

Setting Up Email Forwarding

1. Access domains dashboard
2. Select domain
3. Click Email > Email Forwarding
4. Add forwarding rule
5. Enter alias and destination email
6. Verify via email link
7. Wait 24-48 hours for activation

Managing Forwarding Rules

• Edit rules through the Email Forwarding section
• Delete unwanted rules using the trash icon
• Verification required after editing
• DNS records update automatically

Custom Nameserver Setup For domains using custom nameservers:

1. Review required DNS records
2. Add MX and TXT records at nameserver provider
3. Wait 24-72 hours for updates
4. Verify setup completion

Troubleshooting If you receive an error message while creating a forwarding rule, it may be due to conflicts with previous Mailgun-based email forwarding. Contact Mailgun or your previous email provider for resolution.

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