
Free Shipping Guide: How to Set Up and Offer Free Delivery Options
Free shipping options allow you to offer zero-cost shipping on your products through rates or promotional discounts. This can boost sales by providing added value to customers.
Two main ways to implement free shipping:
- Free Shipping Rate
- Set up a flat rate shipping option named "Free Shipping"
- Set both per-order and per-item rates to $0.00
- Applies to all products automatically

Shipping Options and Costs
- Weight-Based Free Shipping
- Assign $0.00 shipping cost to specific weight ranges
- Useful for offering free shipping on lightweight items
- Requires accurate product weights for proper calculation
Free Shipping Discounts:
- Create promotional codes or automatic discounts
- Set minimum order values to qualify
- Can apply to all shipping methods or specific options
- Discount applies after other promotional reductions
- Advanced Commerce plans enable automatic application at checkout
Best Practices:
- Factor shipping costs into product pricing if offering universal free shipping
- Ensure all products have accurate weights for weight-based shipping
- Consider minimum order requirements to maintain profitability
- Use free shipping promotions strategically during sales periods
- Monitor the impact on overall margins and adjust as needed
Free shipping can significantly improve conversion rates and average order values while meeting customer expectations for modern ecommerce experiences.