How Members Discover and Access Your Gated Content in Squarespace

How Members Discover and Access Your Gated Content in Squarespace

By Michael Turner

February 7, 2025 at 04:20 AM

Customers can discover and access your gated content through a straightforward signup process. Here's how it works:

Discovering Digital Products

Visitors can explore your digital products through paywalls that display pricing plans. Create a dedicated sign-up page using Digital Product blocks to showcase:

  • Plan descriptions
  • Included benefits
  • Pricing options
  • Payment choices (one-time, installments, or subscriptions)

Two women practicing yoga poses indoors

Two women practicing yoga poses indoors

Price pickers allow customers to select their preferred payment option before signing up.

Screenshot of Squarespace yoga class webpage

Screenshot of Squarespace yoga class webpage

Signup Process

  1. Customer clicks "Sign Up" on their chosen plan
  2. Creates account or signs into existing one
  3. Enters payment information (skipped for free products)
  4. Gains immediate access to purchased content

Meditation yoga website template example

Meditation yoga website template example

Payment & Checkout

  • Credit cards accepted for all payment types
  • PayPal available for one-time payments
  • Secure checkout process with order review

Secure SSL Checkout button

Secure SSL Checkout button

Post-Purchase Experience

  • Immediate access through Customer Account panel
  • Welcome email confirmation
  • Recurring payment confirmations for subscriptions
  • Optional renewal notifications (15 days before renewal)

Account Management

Members can access their Digital Products section to:

  • View active subscriptions
  • Check payment details
  • Access purchased content
  • Manage subscription settings

Course onboarding page on Squarespace

Course onboarding page on Squarespace

Subscription Renewal Notifications

To enable renewal notifications:

  1. Open Customer Notifications panel
  2. Click Subscription orders > Subscription renewal
  3. Enable "Send to subscribers" toggle

Note: Subscriptions shorter than 11 weeks (weekly renewals) or 2 months (monthly renewals) aren't eligible for renewal notifications.

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