When someone invites you to collaborate on a Squarespace site, you'll receive an email invitation. Here's how to accept it and troubleshoot common issues:

How to Accept a Collaboration Invitation

1. Open the email with subject "Invitation to Collaborator"
2. Click "Accept Invitation"
3. Choose your login method:

For Existing Squarespace Users:

• Log in with your email and password
• Or use Apple, Facebook, or Google login
• Complete two-factor authentication if enabled

For New Users:

• Click "Create Account"
• Choose between email/password or social login
• Follow the signup prompts

Common Issues and Solutions

Invalid Password

• Double-check for typing errors
• Use "Forgot Password" if needed
• Ensure using correct login method (email vs social)

Email Not Found

• Verify email address for typos
• Create new account if needed
• Contact inviter to confirm correct email

Invitation Invalid

• Ask inviter to resend invitation if:
  • Invitation was previously accepted
  • Invitation was cancelled
  • Site was deleted or URL changed

Already Have Permissions

• Use incognito mode to accept invitation
• Log in with correct account
• Contact site owner if issues persist

Missing Invitation Email

• Check spam folder
• Search for [email protected]
• Ask inviter for manual invitation link

Profile Changes

• Edit profile settings to update:
  • Name
  • Email address
  • Profile picture

These steps ensure smooth collaboration access while avoiding common pitfalls. Contact the site owner if you continue experiencing issues.

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