How to Buy and Print Shipping Labels on Squarespace

How to Buy and Print Shipping Labels on Squarespace

By Michael Turner

January 16, 2025 at 08:24 PM

Create and print USPS or UPS shipping labels directly through your store for orders within the United States. This service requires a U.S. billing address, USD currency, and a Business or Commerce plan.

Supported Carriers

UPS Services:

  • StandardGroundSaver®
  • 3 Day Select®
  • 2nd Day Air®
  • 2nd Day Air® A.M.
  • Next Day Air®
  • Next Day Air Saver®
  • Next Day Air® Early

USPS Services:

  • Priority Mail
  • Priority Mail Express
  • Parcel Select

First-Time Label Setup

For UPS:

  1. Open Orders panel and select a pending order
  2. Click "Purchase label" and "Get UPS rates"
  3. Create new account or connect existing one through fulfillment extension

For USPS:

  1. Open Orders panel and select pending order
  2. Click "Purchase label"
  3. Add return address
  4. Save to begin

Creating Shipping Labels

  1. Select pending order

  2. Click "Purchase label"

  3. Choose packaging type:

    • Custom packaging: Enter dimensions and weight
    • Carrier packaging: Select size and weight
  4. Select shipping service

  5. Choose label format (8.5 x 11" or 4 x 6")

  6. Review and confirm payment

  7. Print label

Important Notes

  • Labels cannot be edited after purchase
  • Cancel and create new label if changes needed
  • Refunds process in 15-31 days for canceled labels
  • One label per order
  • USPS labels expire after 30 days
  • Cannot add shipping insurance
  • Cannot schedule pickups through platform

Refunds and Cancellations

  • USPS: Refundable within 90 days
  • UPS: Automatic refund for unused labels after 15-31 days
  • Cannot expedite refund process

Label Management

  1. View receipts in Billing panel
  2. Cancel labels through order details
  3. Edit saved packages in Products & Services panel
  4. Update return address through order creation process

Remember to mark orders as fulfilled after printing labels. Tracking numbers automatically add to order fulfilled emails.

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