A domain registered within 5 days can be canceled for a full refund. For older domains, disable automatic renewal to let them expire on the next billing date.

Before canceling or disabling automatic renewal:

• Custom email services will stop working when the domain expires
• Set a new primary domain if keeping your website
• Consider domain transfer instead of cancellation if using the domain elsewhere
• Note that legacy/free domains have different billing rules
• Removing the only domain on a placeholder page will delete the page

To cancel a domain (within 5 days):

1. Open Domains dashboard
2. Select the domain
3. Click Delete Domain
4. Confirm deletion

If "Delete Domain" isn't visible:

• 5-day period has expired
• Domain is a country-specific TLD
• Domain was registered through a reseller

To disable automatic renewal (domains older than 5 days):

1. Open Domains dashboard
2. Select the domain
3. Toggle off Automatic Renewal

Optional: Disconnect domain from website

1. Open DNS settings
2. Delete Squarespace Default Records
3. Remove www, * or @ records if needed

After cancellation:

• Domain disconnection takes 1-72 hours
• Refunds process in 3-10 business days
• Free domains can be re-registered
• Most domains are available for re-registration in 1-3 days
• No refunds available after 5-day period

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