How to Connect and Set Up Stripe Payments on Your Site
Connect your Stripe account to accept multiple payment options like credit cards, debit cards, and Apple Pay for your online store transactions.
Connect Stripe Account
Connect Stripe in 3 Simple Steps:
- Access Payments Panel:
- Open store settings
- Click "Connect an existing Stripe account"
- Allow pop-ups in your browser if needed
- Link or Create Account:
- For existing accounts: Enter email and password
- For new accounts: Complete signup flow with required information
- If you see "account exists" error, restart and choose "Do you already have a Stripe account?"
- Configure Payment Settings:
- Test your setup using Test Mode
- Enable Afterpay/Clearpay if eligible
- Verify available payment options at checkout
Important Notes:
- Use separate Stripe accounts for multiple sites to avoid disconnection issues
- Active subscriptions will cancel if you disconnect Stripe
- Updating password may require reconnection
- Keep account details current in Stripe dashboard
Support Guide:
Contact Squarespace for:
- Connection issues
- Refunds
- Order management
- General payment problems
Contact Stripe directly for:
- Declined charges
- Prohibited products
- Account verification
- Bank information updates
- Error messages during payment processing
Additional Features:
- Compatible with PayPal integration
- Supports installment payments through Afterpay/Clearpay
- Maintains transaction history when reconnecting same account
- Allows bank account linking across multiple Stripe accounts
For smooth operation, ensure your domain doesn't contain special characters and keep your browser extensions disabled during setup.