Contact Squarespace Support through email, live chat, or X (formerly Twitter) for assistance with your account. Their support team is available 24/7 with specific hours for different languages.

Support Hours:

• English: Monday-Friday, 4 AM to 8 PM UTC-4
• French/German: Monday-Friday, 10 AM to 4 PM UTC+2
• Weekend support available 24/7

Contact Methods:

1. Email/Live Chat: Visit the Contact page, select your topic, and follow prompts
2. X: Message @SquarespaceHelp
3. Mobile App: Tap Settings > Help

Important Notes:

• Live chat unavailable on mobile devices
• Use Chrome or Firefox (not Microsoft Edge)
• Live chat available in English, French, and German
• Email support available in all supported languages

Tips for Faster Support:

• Log into your account before contacting
• Provide specific details about your issue
• Include screenshots as attachments
• Use latest browser version with JavaScript enabled

Unsupported Topics:

• Custom code changes (use Squarespace forum instead)
• SEO strategy advice
• Tax consultation
• Third-party services (limited support for extensions)

Following Up:

• Chat: Access history via chat icon
• Email: Search inbox for "Squarespace Customer Service"
• Feature requests: No individual updates provided

For security, Squarespace may request account verification through your registered email address to protect your privacy and information.

Account Status Updates:

• Check system status page for outages
• Follow @SquarespaceHelp for real-time updates
• Use Squarespace Help Assistant for basic queries

Acuity Scheduling customers can access specialized support through the Acuity Help Center via chat or email.

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