How to Create and Offer Free Products on Your Store

How to Create and Offer Free Products on Your Store

By Michael Turner

February 16, 2025 at 07:42 AM

Creating a free product is simple. Set the price to $0.00 for one-time purchases of physical products, downloads, or services. Note that free pricing isn't available for subscriptions.

To set up a free product:

For new products:

  • Follow the standard product creation process
  • Set the price to $0.00

For existing products:

  1. Navigate to Pages > Shop
  2. Click All and select your product
  3. Set the price to $0.00
  4. Save changes

For temporary promotions:

  • Toggle "On Sale" switch
  • Set sale price to $0.00
  • Toggle off when promotion ends

Black sunglasses on a white background

Black sunglasses on a white background

Adding Free Shipping:

  • Required for physical products
  • Set shipping cost to $0.00
  • Ensures total order remains free

Checkout Process:

  • Products display as $0.00 in your currency
  • Customers can skip billing fields for physical products
  • No payment processor needed for $0.00 orders
  • Billing address required for digital products/services

Additional Options:

  • Create specific customer discounts
  • Set minimum purchase requirements
  • Offer limited-time promotions

Note: While checkout shows a "Checkout Closed" banner without a payment processor, customers can still complete free orders successfully.

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