
How to Create and Offer Free Products on Your Store
Creating a free product is simple. Set the price to $0.00 for one-time purchases of physical products, downloads, or services. Note that free pricing isn't available for subscriptions.
To set up a free product:
For new products:
- Follow the standard product creation process
- Set the price to $0.00
For existing products:
- Navigate to Pages > Shop
- Click All and select your product
- Set the price to $0.00
- Save changes
For temporary promotions:
- Toggle "On Sale" switch
- Set sale price to $0.00
- Toggle off when promotion ends

Black sunglasses on a white background
Adding Free Shipping:
- Required for physical products
- Set shipping cost to $0.00
- Ensures total order remains free
Checkout Process:
- Products display as $0.00 in your currency
- Customers can skip billing fields for physical products
- No payment processor needed for $0.00 orders
- Billing address required for digital products/services
Additional Options:
- Create specific customer discounts
- Set minimum purchase requirements
- Offer limited-time promotions
Note: While checkout shows a "Checkout Closed" banner without a payment processor, customers can still complete free orders successfully.