Simplify shipping with UPS and USPS labels directly from your store. Available for U.S.-based businesses shipping within the United States on Business or Commerce plans.

Requirements:

• U.S. billing address with USD currency
• Business or Commerce plan
• Computer or iOS app (not available on Android)
• UPS or USPS shipping only

Available Services:

UPS Options:

• Standard Ground Saver
• 3 Day Select
• 2nd Day Air (Regular and A.M.)
• Next Day Air (Regular, Saver, and Early)

USPS Options:

• Priority Mail
• Priority Mail Express
• Parcel Select

Creating Your First Label:

For UPS:

1. Open Orders panel
2. Select pending order
3. Click "Buy Label"
4. Click "Check UPS Rates"
5. Either create new UPS account or link existing one

For USPS:

1. Open Orders panel
2. Select pending order
3. Click "Get Label"
4. Add return address
5. Save to create label

Standard Label Creation Process:

1. Open Orders panel
2. Select pending order
3. Click "Get Label"
4. Choose packaging type (custom or carrier-provided)
5. Enter package details (weight and dimensions)
6. Select shipping service
7. Choose label format (8.5x11" or 4x6")
8. Confirm and pay
9. Print label

Important Notes:

• Labels cannot be edited after purchase
• One label per order
• Unused USPS labels expire after 30 days
• Refunds available within 90 days for USPS and 15-31 days for UPS
• Cannot add shipping insurance
• Pickup scheduling must be done directly with carriers
• Military base shipping not available

Label Management:

• Cancel labels through order panel
• Automatic refunds for unused labels
• Tracking numbers automatically added to processed order emails
• View receipts in Billing panel

Keep return addresses updated and maintain accurate package measurements for best results. Track refunds through carrier systems, as processing times cannot be expedited.

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