How to Enable and Manage Restock Waitlists in Squarespace

How to Enable and Manage Restock Waitlists in Squarespace

By Michael Turner

January 20, 2025 at 12:59 AM

Restock waitlists let customers receive email notifications when out-of-stock products become available again. This feature works for physical products and services on Product Information pages.

How Waitlists Work:

  • Customers enter their email address on out-of-stock product pages
  • Notifications are sent automatically when items are restocked
  • Available in version 7.1 for all sites, and 7.0 for advanced store pages only

To Activate Waitlists:

  1. Navigate to the Waitlists panel
  2. Enable "Allow waitlist sign-ups"
  3. Optionally enable mailing list sign-ups
  4. Customize sign-up button text if desired

Pale pink tote bag

Pale pink tote bag

Managing Waitlists:

  • View sign-ups and email addresses in the Waitlists panel
  • Track out-of-stock and in-stock products separately
  • Send restock notifications using "Send email to all"
  • Waitlists are automatically removed after sending notifications

Important Notes:

  • Sign-up option only appears when variants are out of stock
  • Cannot limit waitlists to specific products
  • Out of Stock labels won't show in variant dropdowns
  • Google reCAPTCHA is automatically enabled to prevent spam
  • Cannot export waitlist data

To Disable Waitlists:

  1. Open Waitlists panel
  2. Disable "Allow waitlist sign-ups"
  3. Existing lists will be preserved if re-enabled later
  4. Individual subscribers cannot be removed

Note: The waitlist feature includes customizable email templates for restock notifications, allowing you to modify subject lines, titles, and body content.

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