
How to Enable and Manage Restock Waitlists in Squarespace
Restock waitlists let customers receive email notifications when out-of-stock products become available again. This feature works for physical products and services on Product Information pages.
How Waitlists Work:
- Customers enter their email address on out-of-stock product pages
- Notifications are sent automatically when items are restocked
- Available in version 7.1 for all sites, and 7.0 for advanced store pages only
To Activate Waitlists:
- Navigate to the Waitlists panel
- Enable "Allow waitlist sign-ups"
- Optionally enable mailing list sign-ups
- Customize sign-up button text if desired

Pale pink tote bag
Managing Waitlists:
- View sign-ups and email addresses in the Waitlists panel
- Track out-of-stock and in-stock products separately
- Send restock notifications using "Send email to all"
- Waitlists are automatically removed after sending notifications
Important Notes:
- Sign-up option only appears when variants are out of stock
- Cannot limit waitlists to specific products
- Out of Stock labels won't show in variant dropdowns
- Google reCAPTCHA is automatically enabled to prevent spam
- Cannot export waitlist data
To Disable Waitlists:
- Open Waitlists panel
- Disable "Allow waitlist sign-ups"
- Existing lists will be preserved if re-enabled later
- Individual subscribers cannot be removed
Note: The waitlist feature includes customizable email templates for restock notifications, allowing you to modify subject lines, titles, and body content.