Product Waitlist: Auto-Notify Customers When Out-of-Stock Items Return

Product Waitlist: Auto-Notify Customers When Out-of-Stock Items Return

By Michael Turner

January 20, 2025 at 12:59 AM

Product waitlists allow customers to receive notifications when out-of-stock items become available again. This feature appears on product detail pages for physical and service products.

Availability:

  • Version 7.1: All sites
  • Version 7.0: Advanced store pages only

Enabling Product Waitlists:

  1. Open Waitlists panel
  2. Toggle "Allow waitlist sign-up" on
  3. Optionally enable mailing list sign-up
  4. Customize sign-up text if desired

Beige tote bag with long handle

Beige tote bag with long handle

Important Notes:

  • Only appears when out-of-stock variants are selected
  • Not available with button-style variants
  • Applies to all out-of-stock products
  • Out-of-stock tags won't show in variant dropdowns

Managing Waitlists:

  • View sign-ups in the Waitlists panel
  • Monitor Out of Stock and Back in Stock tabs
  • Email notifications automatically sent when items are restocked
  • Previous waitlist data isn't stored after emails are sent

Customizing Waitlist Messages:

  1. Access Waitlists panel settings
  2. Edit email subject, title, and body
  3. Modify product details as needed
  4. Save changes

Security Features:

  • Google reCAPTCHA automatically enabled
  • Prevents bot submissions
  • Invisible to legitimate users

Disabling Waitlists:

  1. Open Waitlists panel
  2. Toggle "Allow waitlist sign-up" off
  3. Existing waitlists are preserved and will reappear if re-enabled
  4. Individual subscribers cannot be removed

Note: Waitlist data cannot be exported, and sent messages cannot be reviewed later. The feature automatically manages all notifications when products return to stock.

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