How to Manage Client Projects: A Step-by-Step Guide

How to Manage Client Projects: A Step-by-Step Guide

By Michael Turner

February 23, 2025 at 01:48 AM

Managing client projects is simple with the Invoicing panel. You can track revenues, milestones, and client communications all in one place.

Collecting Leads

Add a contact form to your website with customizable fields like budget, timeline, and project details. When clients submit forms:

  • You'll receive email notifications
  • Submissions appear in Lists and Segments panel
  • View details in Form Senders or Contacts panel
  • Respond directly via email

Creating Projects

  1. Open Projects panel
  2. Click Create > Project
  3. Select existing client or add new one
  4. Attach any submitted forms
  5. Name the project and create

Project Management Features

Each project includes:

  • Total revenue tracking
  • Recent activity log
  • Upcoming milestones
  • Client notes
  • Important dates/tasks
  • Invoice management
  • Submitted form history

Adding Milestones

Create project checkpoints:

  1. Click Add milestone
  2. Enter description
  3. Set date
  4. Mark complete when done

Handling Documents & Payments

  • Send branded proposals, estimates, and contracts
  • Generate professional invoices
  • Secure client payment processing
  • Track payment status

Project Deletion

To remove a project:

  1. Ensure no active invoices/documents
  2. Click Delete project
  3. Confirm deletion

Note: Client contacts and submitted forms remain intact after project deletion.

Important: Projects can't be reassigned to different clients, and deleted projects cannot be recovered.

Remember to connect a payment processor before sending invoices. Transaction fees vary by payment solution.

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