
How to Migrate Your Custom Domain Email to Squarespace
Using email with your custom domain involves two main options: keeping your current email provider or migrating to Google Workspace.
Keep Your Current Email Provider:
- Continue using your existing email service without disrupting your site
- Only CNAME and A records need adjustment
- No changes required to nameservers or MX records
- For Squarespace domains, add necessary DNS records provided by your email provider
Migrate to Google Workspace:
- Maintain your current email address while creating a new account
- Manage billing through Squarespace
- Access emails, calendars, and documents through Google's interface
- Works with both third-party and Squarespace domains
Before Migration:
- Ensure your domain is properly set up on Squarespace
- Complete any pending domain transfers
- Keep current email service active during transition
- Maintain administrator access to both accounts
Migration Process:
-
Create Google Workspace Account
- Use your existing custom domain
- Set up email addresses for all users
- Allow 72 hours for MX record transition
-
Import Content
- Export emails and contacts from current provider
- Use Google's data migration service
- Transfer email history to new account
-
Cancel Previous Service
- Wait 72 hours after setup
- Verify successful email reception
- Save important content
- Remove old MX records (Squarespace domains only)
- Maintain domain service for third-party domains
The transition period typically takes 1-2 hours but may extend up to 72 hours as mail services update their cached MX records. During this time, emails will route to both old and new accounts.
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