How to Recover Access When Unable to Log into Squarespace

How to Recover Access When Unable to Log into Squarespace

By Michael Turner

December 4, 2024 at 02:48 AM

The most secure way to log in to your Squarespace account is through your registered email address and password or via social login (Apple, Facebook, or Google). If you're experiencing login issues, here's how to resolve them:

Common Login Issues and Solutions:

Forgot Password

  • Click "Reset Password" on the login screen
  • Follow the password reset link sent to your email
  • Check spam folder if you don't receive the reset email

Incorrect Email Address

  • Double-check for typos in your email
  • Try alternate email addresses you might have used
  • Ensure correct punctuation in the email address
  • If needed, fill out the account recovery form

Social Login Problems

  • Use the same login method you used when signing up
  • Make sure you're selecting the correct social account
  • If using Apple/Facebook/Google, click the appropriate social login button

Two-Factor Authentication If prompted for a verification code:

  • Check your email for the code
  • Enter it within the time limit
  • Contact support if you can't access your authentication method

Website Access Methods You can access your site through:

  • Direct login: yourdomain.com/config
  • account.squarespace.com
  • squarespace.com/login

Password input field and lock

Password input field and lock

Expired Website Recovery If you see an expired website screen:

Squarespace login page

Squarespace login page

  1. Click "Owner Login"
  2. Enter your credentials
  3. Click "Fix It Now" in the banner
  4. Update billing information to reactivate

For additional security concerns or if you suspect unauthorized access, immediately reset your password and contact Squarespace support.

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