How to Set Up Custom Domain Email on Squarespace: Keep or Switch Provider

How to Set Up Custom Domain Email on Squarespace: Keep or Switch Provider

By Michael Turner

December 25, 2024 at 02:29 AM

Email addresses can be created using your custom domain (e.g., [email protected]). When using a custom domain with Squarespace, you have two options for email management:

Continue with Current Email Provider

  • No disruption to existing email service
  • Requires only CNAME and A record changes
  • Works with both third-party and Squarespace domains
  • Maintain existing MX records and name servers
  • Add necessary DNS records through domain settings

Switch to Google Workspace

Before Starting:

  • Ensure you have a custom domain set up
  • Complete any domain transfers first
  • Keep existing email service active during transition
  • Maintain access to both email and Squarespace admin

Migration Process:

  1. Create Google Workspace Account
  • Set up through Squarespace
  • Use existing domain to keep current email address
  • Add all necessary user email addresses
  • Allow up to 72 hours for MX record changes to propagate
  1. Transfer Content
  • Migrate emails, contacts, and other data
  • Check if provider offers transfer assistance
  • Use Google's data migration services
  • Verify all content is accessible in new account
  1. Cancel Previous Service Requirements:
  • Complete setup verified
  • Receiving emails successfully
  • All content saved from old account

For Squarespace Domains:

  • Remove old MX records
  • Keep Google Workspace MX records

For Third-Party Domains:

  • Maintain Google Workspace MX records
  • Cancel only email service
  • Keep domain service active

After completion, all new emails will route to Google Workspace, with billing managed through Squarespace while maintaining access to Gmail, Calendar, and Drive services.

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