How to Set Up Local Pickup and Delivery Options in Squarespace
To offer local pickup or delivery, follow these straightforward steps:
Local Pickup Setup
- Open the Pickup panel
- Click "Add pickup option"
- Enter pickup details:
- Option name (displays at checkout)
- Pickup address (optional)
- Store hours
- Customer instructions
- Add taxation address (optional) for correct tax calculations
Important Pickup Notes:
- Free for customers
- Not available with Afterpay/Clearpay
- Not compatible with subscription products
- Order information excluded from shipping extensions
Local Delivery Setup
- Open Delivery panel
- Click "Add delivery option"
- Configure delivery settings:
- Select country and zip codes
- Set delivery name
- Specify delivery fee
- Add delivery details and schedule
- Save and repeat for multiple delivery zones
Managing Orders
To mark orders ready:
- Go to Products & Services > Orders
- Select order
- Click "Mark as ready for pickup" or "Mark as out for delivery"
- Choose whether to notify customer
- Click Confirm
Best Practices
- Add custom checkout forms for customer preferences
- Establish clear pickup timeframes
- Collect customer phone numbers
- Set clear policies for abandoned orders
Editing Options
To modify or remove options:
- Open Pickup/Delivery panel
- Click "..." next to option
- Select Edit or Delete
- Confirm changes
Remember to keep your pickup/delivery information updated and communicate clearly with customers about their orders.