How to Set Up Local Pickup and Delivery Options in Squarespace

By Michael Turner

December 7, 2024 at 05:29 AM

To offer local pickup or delivery, follow these straightforward steps:

Local Pickup Setup

  1. Open the Pickup panel
  2. Click "Add pickup option"
  3. Enter pickup details:
    • Option name (displays at checkout)
    • Pickup address (optional)
    • Store hours
    • Customer instructions
  4. Add taxation address (optional) for correct tax calculations

Important Pickup Notes:

  • Free for customers
  • Not available with Afterpay/Clearpay
  • Not compatible with subscription products
  • Order information excluded from shipping extensions

Local Delivery Setup

  1. Open Delivery panel
  2. Click "Add delivery option"
  3. Configure delivery settings:
    • Select country and zip codes
    • Set delivery name
    • Specify delivery fee
    • Add delivery details and schedule
  4. Save and repeat for multiple delivery zones

Managing Orders

To mark orders ready:

  1. Go to Products & Services > Orders
  2. Select order
  3. Click "Mark as ready for pickup" or "Mark as out for delivery"
  4. Choose whether to notify customer
  5. Click Confirm

Best Practices

  • Add custom checkout forms for customer preferences
  • Establish clear pickup timeframes
  • Collect customer phone numbers
  • Set clear policies for abandoned orders

Editing Options

To modify or remove options:

  1. Open Pickup/Delivery panel
  2. Click "..." next to option
  3. Select Edit or Delete
  4. Confirm changes

Remember to keep your pickup/delivery information updated and communicate clearly with customers about their orders.

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