How to Switch to Squarespace Payments: Complete Migration Guide

How to Switch to Squarespace Payments: Complete Migration Guide

By Michael Turner

March 18, 2025 at 08:07 PM

Squarespace Payments is an integrated payment processing solution that streamlines payment management, transactions, and transfers on a single platform. Here's everything you need to know about switching from your current processor.

Key Benefits:

  • Centralized dashboard for payments, transfers, refunds, and disputes
  • Accept major credit/debit cards, Apple Pay, Afterpay, and Klarna
  • Enhanced security with PCI compliance and SSL certification
  • Next-business-day bank transfers with email notifications
  • Simplified transaction fee structure

Eligibility Requirements:

  • Available in supported regions (check availability guide)
  • Active Squarespace site with Personal plan or higher
  • Owner or admin permissions
  • Invitation email received ("Switch to Squarespace Payments today")

Supported Transaction Types:

  • Course pages
  • Donations
  • Invoicing
  • Members-only sites
  • One-time purchases
  • Subscriptions
  • Video pages

Important Considerations Before Switching:

  • Customer payment methods for subscriptions transfer permanently
  • Sales history remains intact
  • Stripe account becomes disassociated
  • Customer payment experience stays unchanged
  • Bank account connection required for transfers

Switching Process:

  1. Access Finance panel
  2. Click "Get Started with Squarespace Payments"
  3. Review and accept terms
  4. Start import process (activation takes minutes, full import up to 10 days)
  5. Connect bank account for transfers

Subscription Products Note: Existing subscription payment methods continue processing through Stripe until import completion (up to 10 days). You'll receive confirmation email upon completion.

Additional Information:

  • Transaction fees and processing fees documentation available
  • Business information can be updated in account settings
  • Payment dispute management tools provided
  • 1099-k form information accessible
  • Bank account connection guidelines available

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