How to Troubleshoot Google Workspace Domain Validation Issues

How to Troubleshoot Google Workspace Domain Validation Issues

By Michael Turner

December 24, 2024 at 03:54 PM

Google Workspace domain validation issues can be frustrating, but they're usually easy to fix. Here's how to resolve common validation errors.

Basic Validation Steps:

  • Check your welcome email for the temporary password
  • Log into your Google Workspace account
  • Accept Google's terms of service
  • Validate your domain through the admin console

For Squarespace Websites:

  • Remove any password protection from your homepage
  • Ensure your homepage is published
  • Verify it's not a demo page
  • Confirm external email domains are properly linked (allow 72 hours for recent changes)

If Validation Fails:

  1. Try Manual Revalidation:
  • Open Google Workspace dashboard
  • Click "Try again" on the validation error
  • Refresh your browser
  • If the error persists, proceed to TXT record validation
  1. TXT Record Validation:
  • Log into Google Workspace admin console in private/incognito mode
  • Get your unique validation record (starts with google-site-verification=)
  • Access your domain's DNS settings
  • Add the TXT record using appropriate presets
  • Wait 10-60 minutes for Google to verify

Error page with red warning

Error page with red warning

For External Domains:

  • Follow your domain provider's specific TXT record documentation
  • Add the Google verification TXT record to your DNS settings
  • Allow up to one hour for propagation

Common Issues:

  • Missing temporary password
  • Unanswered terms of service
  • Password-protected homepage
  • Unpublished website
  • Incorrect DNS configuration
  • Recent domain changes needing propagation time

Once validation succeeds, the error message will disappear from your dashboard, and you'll have full access to your Google Workspace account.

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