
How to use SEPA Direct Debit for your Squarespace subscription payments
SEPA allows you to pay for Squarespace subscriptions through direct bank transfers within the Single Euro Payments Area. This payment method serves as an alternative to credit or debit cards for European customers.
Eligibility Requirements:
- Must reside in a SEPA zone country
- Must use EUR (Euro) as payment currency
- Need an active IBAN (International Bank Account Number)
- Bank account must be SEPA-enabled
To Set Up SEPA Payments:
- Select SEPA Direct Debit in Payment Information
- Enter your full name and IBAN
- Provide billing address and VAT details if required
- Confirm SEPA as payment method
- Complete purchase
Important Considerations:
- SEPA payments typically settle within 5 days
- Plan changes are restricted during payment processing
- No plan changes allowed 15 days before renewal
- VAT may be collected with subscription payments
Updating SEPA Information:
- Access Payment Information panel for website subscriptions
- Open Domains panel for domain-only billing updates
- Enter new SEPA details
- Save changes
Troubleshooting:
- If payments are rejected, check your bank account status
- Ensure IBAN information is correct
- Verify sufficient funds are available
- Contact your bank if SEPA direct debit is enabled
Payment Method Changes:
- You can switch from SEPA to credit/debit cards or PayPal
- Follow standard billing information update procedures
- Existing SEPA payments must clear before switching
SEPA Restrictions:
- Only available in supported European countries
- Must maintain Euro currency for payments
- Some free subscription offers may have limitations
- Refund policies apply according to standard terms
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