Digital Products billing allows you to manage your plan and billing cycle separately, with flexibility to upgrade or downgrade as needed.

Who can change billing settings:

• Site owners
• Contributors with Admin permissions
• Contributors with Billing permissions

Important considerations:

• Update your payment card first in the Billing panel if needed
• Change plan and billing cycle separately (can't be done simultaneously)
• Resolve any past due payments before making changes
• Digital Products plans can't be transferred between sites

Changing your plan:

1. Go to Billing panel
2. Click Digital Products/Subscriptions under Subscriptions
3. Click Change next to current plan
4. Select new plan and billing cycle
5. Review changes and charges
6. Click Confirm and Purchase

Changing billing cycle:

1. Go to Billing panel
2. Click Digital Products/Subscriptions under Subscriptions
3. Click Change next to current cycle
4. Select Monthly or Annually
5. Confirm cycle change

Billing implications:

When switching to monthly billing:

• New billing cycle starts
• New pricing applies at next cycle

When switching to annual billing:

• Immediate prorated charge
• New billing cycle starts
• Unused monthly time credited

Plan change effects:

Downgrading:

• Current benefits remain until cycle end
• New pricing starts next billing cycle
• Billing dates stay the same

Upgrading:

• Immediate prorated charge
• Instant access to new benefits
• Billing dates remain unchanged
• Transaction fees and storage limits update immediately

Note: These changes affect transaction fees and video storage limits. Review plan details before making changes to ensure they meet your needs.

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