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In times of crisis or when in-person business isn't possible, Squarespace offers various tools to maintain and expand your online presence. Here's how to keep your business running smoothly during unexpected circumstances.
Communication Tools
- Add announcement bars or promotional pop-ups for important updates
- Use Email Campaigns to send branded updates to your mailing list
- Create dedicated pages for business policies, safety measures, and availability updates
Online Store Setup
- Connect a payment processor
- Configure tax rules
- Set up shipping options
- Add products to your store page
- Manage orders via desktop or mobile app
Local Business Solutions
- Implement pickup and delivery options
- Add curbside pickup as a shipping option
- Set up local delivery with custom checkout forms
- Integrate with services like ChowNow for restaurants
- Link to third-party delivery services in navigation
Customer Support Features
- Sell gift cards (available on all Commerce plans)
- Manage subscription renewals
- Accept donations through donation blocks
- Create detailed return policies
Restaurant-Specific Features
- Integration with reservation systems
- Delivery service connections
- Online menu management
- Custom ordering systems
Business Continuity Tools
- Flexible shipping options
- Digital product delivery
- Service booking capabilities
- Customer communication tools
Additional Resources
- Expert-led webinars
- Comprehensive Commerce guides
- Active community forum
- Customer support access
These features are available on Basic, Core, Plus, Advanced, Business, and Commerce plans, with specific features varying by plan level.
Remember to consistently update your site with current information and maintain clear communication with your customers during challenging times.