Set up and sell downloadable digital products

Set up and sell downloadable digital products

By Michael Turner

January 18, 2025 at 03:43 AM

Your customers can buy digital items like e-books, music, art, and PDFs through download products. Each purchase provides a 24-hour download link, with automatic link renewal if expired.

Key Requirements:

  • Maximum file size: 300 MB
  • One file per product
  • Remove special characters from filenames
  • Website must use SSL security
  • No quantity settings, variants, or SKUs available
  • Not available for subscriptions

Creating a Download Product:

  1. Choose "Download" when adding a new product

Download icon in the dropdown menu

Download icon in the dropdown menu

  1. Add product details and images

Add product details and description

Add product details and description

  1. Upload your file (required)

File upload icon

File upload icon

  1. Set prices:

    • Regular price
    • Optional sale price
  2. Add categories and tags for organization

Categories and tags in the organization menu

Categories and tags in the organization menu

  1. Add SEO description (optional)

SEO and URL settings

SEO and URL settings

  1. Save and publish

Note: Product won't save without an uploaded file

Error message: "Product cannot be saved"

Error message: "Product cannot be saved"

Customer Download Process:

  • Immediate access on order confirmation page
  • Automatic email with download link
  • Link expires after 24 hours
  • Automatic link renewal if expired
  • Manual link resend available through Orders menu

Marketing Options:

  • Email marketing campaigns
  • Social media integration (Facebook, Instagram)
  • Custom forms and buttons
  • Automated email campaigns
  • Design webinars for increasing sales

Place a test order to verify the customer experience before going live.

Related Articles

Previous Articles