Here's a clear, concise guide to troubleshooting slow website loading:

Quick Site Speed Fixes

Check if it's a system-wide issue by visiting status.squarespace.com first.

Browser Compatibility

• Use latest versions of Chrome, Safari, or Firefox
• Update your browser regularly
• Utilize built-in developer tools for investigating loading issues

Optimize Page Content

1. Keep pages under 5 MB total size
2. Reduce image sizes and quantities
3. Limit font usage to 2 types maximum
4. Use web-safe fonts when possible:
   • Arial
   • Courier New
   • Georgia
   • Lucida Console
   • Lucida Sans Unicode
   • Palatino Linotype
   • Times New Roman
   • Verdana

Technical Optimization

• Remove unnecessary custom code
• Minimize URL redirects
• Check mobile compatibility using Google's mobile-friendly test
• Verify local internet connection with speed tests

Additional Factors to Check

• Computer memory capacity
• External scripts
• Network firewalls
• Antivirus software
• Browser extensions
• Third-party domain providers

Troubleshooting Steps

1. Test site on different networks
2. Disable browser extensions temporarily
3. Test with antivirus disabled
4. Remove external scripts for testing
5. Run speed tests to verify connection issues

For mobile-specific issues, ensure your site follows mobile-friendly guidelines and optimize page sizes specifically for mobile devices.

Remember to save any custom code before removing it for testing purposes, and document changes made during troubleshooting.

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