Test orders provide a way to preview your shop's checkout process and verify functionality. Here's how to conduct them effectively:

Option 1: Place Real Order and Refund (Recommended)

1. Place the order:

• Add items to cart
• Complete checkout with real payment details
• Receive confirmation email

2. Process refund:

• Go to Finance > Orders
• Locate your order (marked as "Pending")
• Click "..." > "Cancel Order" to refund

Note: You'll get full refund for items and transaction fees, but payment processing fees are typically non-refundable.

Option 2: Test Mode (Advanced)

1. Enable test mode:

• Go to Settings
• Toggle "Test Mode" on

2. Place test order:

• Add items to cart
• Use test card: 4242 4242 4242 4242
• Enter future expiration date
• Use any 3 digits for CVC

3. Review and cleanup:

• Delete test orders from Finance > Orders
• Disable test mode when finished

Important Considerations:

• Test orders deplete inventory
• Order numbers cannot be reset
• Analytics count refunded orders in totals
• Cancel any test subscription orders
• Remember to disable test mode before accepting real orders

Payment Processing Notes:

• Squarespace Payments: Full refund minus processing fee
• PayPal: Full refund minus fixed transaction fee
• Stripe: Full refund minus transaction fees

Requirements:

• Active products in shop
• Configured shipping options (for physical items)
• Connected payment processor
• Public site availability
• Enabled checkout on domain

For Gift Cards: Enable test mode, purchase a test gift card, and use it for test purchases. Delete test orders and disable test mode when finished.

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