VAT Collection and Billing Requirements: Complete Country List & Exemption Guide

VAT Collection and Billing Requirements: Complete Country List & Exemption Guide

By Michael Turner

February 15, 2025 at 12:39 AM

Value Added Tax (VAT) is a consumption tax ranging from 7.7% to 27%, applied to goods and services in EU countries, the UK, and other regions. Here's what you need to know about Squarespace's VAT policies and exemptions.

Countries Where Squarespace Collects VAT

Standard VAT rates apply to all Squarespace payments for residents of:

  • Indonesia
  • Ireland
  • Kenya
  • South Africa
  • Switzerland

Zero-rated VAT applies to businesses with valid VAT numbers in:

  • EU countries (except Ireland)
  • Egypt
  • Iceland
  • Moldova
  • Norway
  • Saudi Arabia
  • South Korea
  • Thailand
  • United Kingdom

Services Subject to VAT

  • Acuity Scheduling
  • Digital Products plans
  • Domain purchases, renewals, and transfers
  • Email Campaigns
  • Getty Images purchases
  • Google Workspace subscriptions
  • Site subscriptions and renewals

Adding VAT Information to Your Account

For existing subscriptions:

  1. Access Payment Information panel
  2. Enter billing address
  3. Select eligible country
  4. Check VAT registration box
  5. Enter business name and VAT number (include two-letter prefix)
  6. Save changes

For new subscriptions:

  • Complete VAT fields during checkout
  • Both business name and VAT number required

Requesting VAT Exemption

Requirements:

  1. Active paid subscription
  2. Valid exemption certificate
  3. Documentation in English (or with English translation)

Submit exemption requests with:

  • Subject: VAT - [Type of Exemption]
  • Site URL
  • Required documentation

Special Considerations

Ireland Residents:

  • VAT charged regardless of VAT registration status
  • Possible tax reclaim through local authorities

Switzerland Exemptions:

  • Available for institutional beneficiaries
  • Requires official Swiss exemption certificate
  • Must have active paid subscription

VAT Number Verification:

  • EU: Use European Commission validation tool
  • UK: Use Gov.uk validation tool
  • Other countries: Check local tax agency websites

Important Notes:

  • Prices listed exclude VAT
  • No retroactive VAT collection
  • VAT numbers must be properly formatted
  • Exemptions must be submitted for each site separately
  • Cannot apply exemptions to trial or expired sites

VAT policies apply to all Squarespace services, and proper documentation is required for exemptions. For specific country requirements or validation tools, consult your local tax authorities.

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