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Here's your step-by-step guide to understanding Squarespace platform plans and their features.
Platform Plans vs. Subscription Plans
A platform plan bundles multiple Squarespace services together, while subscription plans are individual services billed separately. Check your billing subscriptions to see your current plan type.
Core Features Across Platform Plans
Personal:
- Basic website features
- Limited commerce capabilities
- Standard payment processing fees
Business:
- Unlimited website features
- Basic commerce features
- Transaction fees apply
- Invoicing and client management tools
- Core email campaign features
- Marketing kit access
Commerce:
- All Business features
- Advanced commerce capabilities
- Lower transaction fees
- Enhanced email campaign features
- Premium marketing tools
Managing Your Platform Plan
To check or change your plan:
- Open the Billing panel
- Click Subscriptions
- Select the desired subscription
Billing and Payments:
- Plans are available in multiple currencies
- All applicable taxes included
- Single invoice covers all platform services
- Failed payments have 15-day grace period
Plan Changes and Cancellations
Upgrading:
- Proportional charges apply for upgrades
- Immediate access to new features
Downgrading:
- No proportional refunds
- Features remain until billing period ends
- PayPal may need relinking if changing commerce plans
Cancellation Effects:
- Site becomes invisible to visitors
- Email campaigns stop
- Digital products suspend for 30 days
Special Promotions
Annual Plan Benefits:
- Free custom domain for first year
- Free Google Workspace Starter (Professional/Premium plans only)
Promotion Rules:
- Valid for new annual plans only
- Cannot combine with certain other offers
- Domain must be purchased after plan signup
- Offer codes apply to total plan price
Keep your platform active by maintaining current payments and understanding feature limitations when changing plans. Contact Squarespace support for assistance with specific plan changes or special circumstances.
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