Best Practices: How to Report and Handle Malware on Your Website
Resources for maintaining your Squarespace site during emergencies and unforeseen circumstances.
Keep your visitors informed using announcement bars and pop-up windows to display important updates prominently at the top of your site.
Expand your business online by setting up a Squarespace store:
- Connect payment processors
- Configure tax rules
- Set up shipping, pickup, or delivery options
- Add products to your shop page
- Process orders via desktop or mobile app
Gift cards are available with all Commerce plans, allowing customers to support your business now and redeem later.
Local service options:
- Configure pickup and delivery services
- Add curbside pickup as a delivery option
- Set up restaurant delivery through ChowNow or Tock Reservations
- Include links to third-party delivery services in your navigation menu
Support features for challenging times:
- Pause subscription renewals for customers facing financial difficulties
- Accept donations through Donation blocks (available on all Business and Commerce plans)
- Use Email Campaigns to keep customers updated
- Add dedicated pages for business policies, safety measures, and operating hours
Leverage Squarespace's community forum to discover additional strategies for maintaining your online presence during difficult times.
Payment and support options:
- Contact customer support for assistance
- Address payment delays
- Resolve failed renewal payments
- Access restaurant-specific setup guides
- Configure sender profiles for communications
These tools help maintain business continuity during crises, natural disasters, or any situation preventing in-person operations.