When unexpected circumstances affect your business, Squarespace offers several tools to maintain operations and communicate effectively with customers.

Key Communication Tools

• Add announcement bars or promotional pop-ups for important updates
• Use Email Campaigns to send bulk updates to your mailing list
• Create dedicated pages for business policies and safety measures

Online Store Setup

1. Connect a payment processor
2. Configure tax rules
3. Set up shipping options
4. Add products to your store page
5. Manage orders via desktop or mobile app

Local Business Solutions

• Offer gift cards (available on all Commerce plans)
• Set up local pickup or delivery options
• Add curbside pickup as a shipping option
• Integrate with delivery services like ChowNow or Tock for restaurants

Additional Features

• Pause subscription renewals for subscription-based products
• Accept donations through donation blocks
• Manage order fulfillment through the Squarespace app

Available Plans These features are accessible on:

• Basic
• Core
• Plus
• Advanced
• Business
• Commerce Basic
• Commerce Advanced

For additional support and ideas, connect with other business owners in the Squarespace Forum community. Stay updated on best practices and share strategies for maintaining your online presence during challenging times.

Remember to regularly update your site with current policies, operating hours, and safety measures to keep customers informed about changes to your business operations.

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