Comprehensive Guide To Managing Contacts Panel In Squarespace

Comprehensive Guide To Managing Contacts Panel In Squarespace

By Michael Turner

December 28, 2024 at 10:38 AM

The Contacts Panel is a centralized hub for managing relationships with clients, subscribers, members, donors, and form submitters. It provides comprehensive contact management features and detailed interaction tracking.

View and Manage Contacts

  • Access all contacts with email addresses and names
  • Sort by various details including name and email
  • Filter by tags or use advanced filtering options
  • Search for specific contacts by name or email
  • View detailed interaction history for each contact

Import Contacts

  • Upload multiple subscribers via .csv file
  • Add individual subscribers manually
  • Select or create mailing lists
  • Confirm marketing communications consent

Contact Organization

  • Add up to 250 unique internal tags
  • Create and save up to 5 custom segments
  • Filter by account status, subscriber details, client information, member details, and donor information
  • Manage tags through the dedicated tag management interface

Squarespace Transaction Receipt

Squarespace Transaction Receipt

Marketing Communications

  • Track who accepts marketing communications
  • Manage subscription preferences
  • Handle unsubscribe requests
  • Monitor subscriber metrics through weekly reports

Contact Management Features

  • Edit contact names
  • Add internal notes
  • Export contacts to .csv format
  • Delete contacts (with considerations for active memberships/subscriptions)

Additional Tools

  • View detailed subscriber metrics
  • Track engagement history
  • Manage form submissions
  • Handle subscriber preferences

Privacy and Data Management

  • Secure contact information storage
  • Option to delete individual contacts
  • Maintain communication consent records
  • Export capabilities for data backup

The system enables efficient contact organization while maintaining privacy standards and providing comprehensive tracking of all customer interactions.

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