Digital Products are add-on plans that enhance your website's ability to sell digital content like courses and member-only sites. Here's everything you need to know about pricing, billing, and management.

Prerequisites:

• Active Squarespace website
• Site owner or admin permissions
• Paid website plan (Personal, Business, Basic Commerce, or Advanced Commerce)

Plan Features and Benefits:

• Reduced transaction fees
• Increased video storage (beyond 30-minute base limit)
• Customer accounts
• Custom domain payment processing
• Subscription discount capabilities
• Full commerce features

To Purchase a Digital Products Plan:

1. Open Content and Memberships panel
2. Click Products in sidebar
3. Click "Choose a plan"
4. Select billing cycle (monthly/annual)
5. Choose desired plan
6. Enter payment information
7. Confirm purchase

Plan Management:

• View plan details in Billing panel
• Access invoices and payment history
• Toggle auto-renewal settings
• Change or cancel plan anytime

Video Storage:

• Base storage: 30 minutes
• Additional storage varies by plan
• Applies to Video blocks, Courses, Videos pages, and backgrounds
• Check usage through Video Library

Transaction Fees:

• Fees vary by plan level
• Lower fees on higher-tier plans
• Consider upgrade if high sales volume
• No limit on number of paying visitors

Payment Processing:

• 15-day grace period for failed payments
• Update payment method anytime
• Plan expires after grace period
• Reversion to 9% transaction fee upon expiration
• Re-subscribe available while website plan active

Free Trial Users:

• Can test features
• Must upgrade to paid website plan for active subscriptions
• Separate payments for website and Digital Products plans
• Both payments must succeed for full activation

For current pricing and feature comparison, visit the pricing page in your Squarespace dashboard under Content and Memberships > Products > Upgrade plan.

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