DNS Records Troubleshooting Guide: How to Fix Common DNS Issues

DNS Records Troubleshooting Guide: How to Fix Common DNS Issues

By Michael Turner

March 19, 2025 at 03:16 AM

DNS record troubleshooting often involves simple fixes for common issues. Here's what you need to know:

Record Not Saving Issues:

  • Replace placeholder values in "Host" and "Data" fields
  • Priority field is optional for most records
  • Your domain name automatically appends to Host field values
  • Use @ in Host field when provider requests bare domain
  • Avoid duplicate Host field values across different record types

Invalid IP/Host Name Errors:

  • Check Data field format
  • Remove trailing periods
  • Ensure correct IPv6 format for AAAA records (use expanded version)
  • Example: Use 2620:12a:8000:0:0:0:0:3 instead of 2620:12a:800::3

Conflicting Records Resolution:

  1. Open domain control panel
  2. Select domain name
  3. Navigate to DNS Settings
  4. Review Custom Records
  5. Delete conflicting records
  6. Add new record
  7. Save changes (allow 24-72 hours for propagation)

TXT/DMARC Character Limit:

  • Maximum 255 characters per record
  • Split longer records into multiple strings
  • Use online DNS record splitter tools
  • Add each string separately

Priority Field Limitations:

  • Only editable for MX and SRV records
  • Appears but inactive for other record types

Additional Tips:

  • Check for extra characters or typos
  • Verify record format matches provider requirements
  • Remove trailing periods in Data fields
  • Wait 24-72 hours for changes to take effect

For complex issues, consult your service provider or DNS specialist for technical guidance.

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