
DNS Records Troubleshooting Guide: How to Fix Common DNS Issues
DNS record troubleshooting often involves simple fixes for common issues. Here's what you need to know:
Record Not Saving Issues:
- Replace placeholder values in "Host" and "Data" fields
- Priority field is optional for most records
- Your domain name automatically appends to Host field values
- Use @ in Host field when provider requests bare domain
- Avoid duplicate Host field values across different record types
Invalid IP/Host Name Errors:
- Check Data field format
- Remove trailing periods
- Ensure correct IPv6 format for AAAA records (use expanded version)
- Example: Use 2620:12a:8000:0:0:0:0:3 instead of 2620:12a:800::3
Conflicting Records Resolution:
- Open domain control panel
- Select domain name
- Navigate to DNS Settings
- Review Custom Records
- Delete conflicting records
- Add new record
- Save changes (allow 24-72 hours for propagation)
TXT/DMARC Character Limit:
- Maximum 255 characters per record
- Split longer records into multiple strings
- Use online DNS record splitter tools
- Add each string separately
Priority Field Limitations:
- Only editable for MX and SRV records
- Appears but inactive for other record types
Additional Tips:
- Check for extra characters or typos
- Verify record format matches provider requirements
- Remove trailing periods in Data fields
- Wait 24-72 hours for changes to take effect
For complex issues, consult your service provider or DNS specialist for technical guidance.