Gift cards are digital codes that customers can use to pay for orders in your online store. Here are the key facts and limitations about Squarespace gift cards:

Basic Information:

• Only digital gift cards are available (no physical cards)
• Gift cards never expire
• Can be used for taxes and shipping fees
• Not taxable at purchase
• Cannot be customized or duplicated
• Limited to the site where they were created

Usage and Payment:

• Multiple gift cards can be used per order
• Full card value is always applied at checkout
• Can be combined with credit card payment if order exceeds balance
• Cannot be used for subscription products
• Not accepted at point of sale
• Balance viewable in notification email and at checkout

Restrictions:

• Must be purchased individually (cannot combine with other products)
• Cannot apply promotional prices or discount codes
• Value cannot be added after purchase
• Currency cannot be changed after selling gift cards
• Recipients cannot schedule delivery time

Refunds and Management:

• Unused gift cards can be refunded
• Partially used cards cannot be refunded
• Refunded purchases return balance to gift card
• Lost codes can be resent from Orders panel
• Should be refunded before downgrading from Commerce plan

For Merchants:

• Can set multiple denominations
• Can temporarily disable all gift cards
• Can delete individual gift cards (previously sold cards remain active)
• Cannot transfer cards between sites
• Cannot accept gift cards from other platforms

Recipients can use gift cards for:

• Physical products
• Digital downloads
• Services
• Fixed-price packages
• Taxes and shipping fees

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