Gift cards serve as a digital payment method for store purchases. They don't expire and can be used for products, services, and downloadable items, including taxes and shipping fees.

Key Features:

• Digital-only (no physical cards available)
• Non-expiring
• Cover taxes and shipping costs
• Not subject to purchase taxes
• Can't be customized or duplicated

Usage & Limitations:

• Multiple cards can be used per order
• Can be combined with credit card payments
• Not valid for subscription products
• Only usable on the issuing website
• Cannot be used in physical stores

Purchase & Redemption:

• One gift card purchase per transaction
• Direct checkout process
• Recipients receive balance via email
• Balance viewable during checkout
• Lost codes can be resent from Orders panel

Refunds & Management:

• Unused cards can be fully refunded
• Partially used cards cannot be refunded
• Purchases made with gift cards refund to card balance
• Cards remain valid if site temporarily expires
• Cannot add value after purchase

Important Notes:

• Currency cannot be changed after selling cards
• Discount codes don't apply to gift card purchases
• Store owners can't give free gift cards
• Cards can't be transferred between sites
• Balance cannot be added after purchase

Store Management:

• Cards can be removed from store
• Sales can be temporarily suspended
• Previous card codes remain active
• Recommended to refund unused cards before downgrading store plan
• Consider unique discount codes for migrating from other platforms

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