Connect PayPal to accept customer payments through your online store. Follow these essential steps for a smooth setup:

Prerequisites:

• A PayPal Business account (free upgrade from Personal)
• Understanding of PayPal's processing fees
• Note: PayPal cannot process subscription products or installment payments

Connect PayPal in 5 Steps:

1. Initial Connection

• Go to Payments panel
• Click "Connect PayPal"
• Log in or create account in popup window

2. Set Up Your Business Account For existing accounts:

• Enter email and country
• Log in with credentials
• Complete Business account upgrade if needed

For new accounts:

• Enter email address
• Provide business information
• Complete personal details
• Verify email address

3. Authenticate Your Account

• Check email for verification message
• Follow verification link
• Complete authentication process

4. Approve Transaction Fees

• Review Squarespace Commerce fees
• Click "Agree & Continue"
• Select payment method for fees
• Confirm billing agreement

5. Enable Checkout PayPal automatically appears as:

• "Continue with PayPal" button at checkout
• Venmo option for mobile users (if enabled)

Important Notes:

Testing:

• Use different PayPal account for test purchases
• Issue refunds to verify functionality
• No test mode available

Multiple Sites:

• One PayPal Business account can connect to multiple sites
• Each site limited to one PayPal account

Currency and Refunds:

• Automatic currency conversion
• Cannot refund pending payments
• Check PayPal settings for foreign payments

Disconnecting PayPal:

1. Open Payments panel
2. Click "Manage" under PayPal
3. Select "Disconnect PayPal"

Support Available For:

• Connection issues
• Refund processing
• Order management
• Checkout problems

Contact PayPal directly for:

• Declined charges
• Prohibited products
• Account requirements

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