PayPal allows customers to make secure purchases from your online store. Here's how to set it up and manage it effectively:

Prerequisites:

• A PayPal Business account (free upgrade from Personal account available)
• Understanding of PayPal's processing fees (non-refundable on refunded orders)
• Note: PayPal isn't available for subscription products or fixed-fee installment plans

Connecting PayPal:

1. Initial Setup:

• Navigate to the Payments panel in your store
• Click "Connect to PayPal"
• Choose to log in, upgrade existing account, or create new account

2. Account Options:

• Connect existing Business account: Enter email, select country, and login
• Create new account: Provide email, business details, and personal information
• Verify email address through PayPal's confirmation email

3. Complete Connection:

• Approve Squarespace Commerce transaction fees
• Sign PayPal billing agreement
• Select payment method for fees

Customer Experience:

• Customers see "Continue with PayPal" at checkout
• Mobile users can pay with Venmo if enabled
• Foreign currency payments convert automatically

Managing Your PayPal Integration:

• Test transactions: Use different PayPal account for testing
• Multiple sites: Link several sites to one PayPal Business account
• Disconnect: Remove PayPal through Payments panel
• Reset connection: Disconnect and reconnect to resolve issues

Support Guidelines:

• Contact Squarespace for: connection issues, refunds, order management
• Contact PayPal for: declined charges, prohibited products, account-specific issues

Quick Tips:

• Keep PayPal account verified for fund withdrawals
• Monitor foreign currency payments for pending status
• Sign new billing agreement when changing plans
• Check PayPal FAQ for common troubleshooting needs

This integration provides a secure, widely-used payment option for your customers while maintaining easy management for your business.

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