Shipping Labels: UPS & USPS Guide for U.S. Orders

Create and print shipping labels directly through your store for U.S. domestic shipments using UPS or USPS services.

Requirements:

• U.S. billing address with USD currency
• Business or Commerce plan
• Desktop computer or iOS app (Android not supported)
• Domestic U.S. shipping only

Available Carrier Services:

UPS Options:

• Standard Ground Saver®
• 3 Day Select®
• 2nd Day Air®
• 2nd Day Air® A.M.
• Next Day Air®
• Next Day Air Saver®
• Next Day Air® Early

USPS Options:

• Priority Mail
• Priority Mail Express
• Parcel Select

Creating Your First Label:

For UPS:

1. Open Orders panel
2. Select pending order
3. Click "Buy labels"
4. Create new UPS account or connect existing one via extension

For USPS:

1. Open Orders panel
2. Select pending order
3. Click "Buy label"
4. Add return address
5. Save and proceed

Regular Label Creation Process:

1. Select order from Orders panel
2. Click "Buy label"
3. Choose packaging type (custom or carrier-provided)
4. Enter package details:
   • Dimensions
   • Weight
   • Hazardous materials (if applicable)
5. Select shipping service
6. Choose label format (8.5x11" or 4x6")
7. Review and confirm payment
8. Print label

Important Notes:

• Labels cannot be edited after purchase
• One label per order
• Unused USPS labels expire after 30 days
• Refunds process takes 15-31 days
• No bulk printing available
• Insurance cannot be added
• Pickup scheduling must be done directly with carriers

Cancellation Policy:

• USPS: Refundable within 90 days
• UPS: Automatic refund for unused labels after 15-31 days
• Canceled orders automatically cancel associated labels

Label Management:

• Edit return address before purchase
• Cancel and create new labels for changes
• Track receipts in Billing panel
• Tracking numbers automatically added to order emails

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