Daily website subscriptions can be terminated through two methods: immediate cancellation or disabling auto-renewal. Here's what you need to know before proceeding:

Before Canceling

• Export your content for future use
• Note that cancellation affects:
  • Store operations (Commerce plan users)
  • Customer subscriptions
• Annual plan cancellations within 14 days of first payment forfeit free domain and incur a $20 domain fee deduction

Alternative Options

• Change plan or billing cycle
• Optimize SEO
• Update website design
• Switch templates (Version 7.0)
• Hire an expert
• Cancel specific services individually:
  • Domains
  • Google Workspace
  • Email Campaigns
  • Acuity Scheduling
  • Mobile Start Plan
  • Digital Products

Refund Policy

• 14-day refund window for annual subscriptions
• No refunds for monthly plans or renewal payments
• Refunds process in 3-10 business days

Option 1: Immediate Cancellation

1. Access Billing panel
2. Click Site/Commerce/Squarespace under Subscriptions
3. Select Cancel subscription
4. Choose cancellation reason
5. Complete feedback form
6. Review active subscriptions
7. Confirm cancellation

Option 2: Disable Auto-Renewal

1. Open Billing panel
2. Click Site/Store
3. Toggle off "Renew automatically"

Post-Expiration Access

• Billing information
• Domain management
• Content export
• Google Workspace
• Permissions settings
• Sales records
• Email campaigns
• Digital products
• Contact information
• Scheduling

Additional Considerations

• Other subscriptions remain active
• Domains can be transferred or maintained
• Digital Products suspend for 30 days
• Google Workspace billing continues
• Email Campaigns remain accessible
• Acuity Scheduling stays active
• Search engine listings gradually disappear
• Sites can be reactivated later
• Subscriptions cannot be transferred between sites

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