How to Connect Your Turbify Domain to Squarespace: Complete DNS Guide

How to Connect Your Turbify Domain to Squarespace: Complete DNS Guide

By Michael Turner

March 13, 2025 at 06:38 AM

Begin by reviewing the requirements for connecting a third-party domain to your site. If your Turbify subscription includes hosting, you may need to switch to a domain-only subscription first.

Connect your Turbify domain in 6 simple steps:

Step 1: Start the Squarespace Connection

  • Open the Domains panel
  • Click "I already have a domain"
  • Enter your domain name and click the arrow
  • Select Turbify from the dropdown menu
  • Click "Connect Domain" and "Continue"
  • Keep the DNS Settings panel open for reference

Step 2: Access Your Turbify Account

  • Log in to Turbify
  • Locate your domain under the Domains section
  • Click "Domain" under Control Panel

Step 3: Add First CNAME Record

  • Host: Use the unique code from Squarespace
  • Type: CNAME
  • Points to: verify.squarespace.com

Step 4: Add Second CNAME Record

  • Host: * (asterisk)
  • Type: CNAME
  • Points to: ext-cust.squarespace.com

Step 5: Add A Record

  • Host: @
  • Type: A
  • Points to: 198.185.159.144

Important Notes:

  • Do not remove Mail or email records
  • Only remove records that don't match this guide
  • Keep email-related records to maintain email service

Step 6: Wait for Connection

  • Allow 24-72 hours for full connection
  • Monitor progress in Squarespace DNS settings
  • Click "Refresh Records" to check status
  • Look for green labels indicating successful connection

Troubleshooting:

  • Use the DNS checker tool if you see "Unable to verify domain ownership"
  • Contact Turbify support for account-specific issues
  • Consult Squarespace's troubleshooting guide if problems persist after 72 hours

For additional help, reach out to Turbify's support team with specific domain connection questions.

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