How to Contact Domain Providers - A Support Guide for DNS Transfers & Connections
DNS records required for Squarespace domains:
1 CNAME record:
- Host/Alias: www
- Points to: ext-cust.squarespace.com
4 A Records:
- Host/Alias: @ (or blank)
- Points to:
- 198.185.159.144
- 198.185.159.145
- 198.49.23.144
- 198.49.23.145
When connecting a third-party domain to Squarespace, you'll need to:
- Access your domain provider's DNS settings
- Add the required DNS records above
- Wait up to 24-48 hours for changes to take effect
Data records table
Common troubleshooting steps:
- Verify domain eligibility before transfer:
- TLD must be supported by Squarespace
- Domain can't be premium registration
- Must be 60+ days since registration/transfer
- Domain must be active and unlocked
- Less than 9 years into registration
- For failed transfers, check:
- Domain lock status
- Admin contact information accuracy
- DNS record configuration
Squarespace DNS settings
For email campaigns, add these verification records:
- CNAME Record:
- Host: squarespace_domainkey
- Points to: [unique verification code]
- TXT Records:
- Host: @
- Points to: [verification code]
- Host: _DMARC
- Points to: [DMARC policy]
If your provider doesn't support CNAME records, use a TXT record:
- Type: TXT
- Host: @ (or blank)
- Points to: [your verification code]
Note: DNS changes can take up to 24 hours to propagate. Contact your domain provider for specific technical assistance with their DNS management system.
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